Rental Policy

Prior to making your reservations, we ask that you carefully review our policies and procedures.

Payments:

Payments may be made by all major Credit Cards, Paypal, personal check, cashiers check, money order, bank transfers.

CHECK-IN TIME is 4:00 PM and CHECK OUT TIME is 11:00 AM unless approved by the Property Manager.

Resevations require 50% of the total due to reserve and the other 50% due 60 days prior to arrival. If reservation is made under 60 days prior to the arrival date then the full amount is due to reserve.

 

Supplies:

Upon arrival you will find a starter set of soaps, toilet paper & paper towels. You can bring extra supplies or purchase them in Tahoe.

 

Amenities:

Children under 16 have to be supervised by adults when using the swimming pool, steam room, sauna, jacuzzi baths, hot tub, and pool table. Safety of the children is the sole responsibility of the accompanying adults. Owners waive any responsibility and liability for any accidents which may arise from use of the swimming pool, steam room, jacuzzi baths, hot tub, and pool table. In addition, owners waive any responsibility for any accidents which may arise due to snow, ice, and any other hazardous conditions, and negligence by guests or any members of their party

 

Housekeeping:

The initial bed linen and one set of bath towels per person are provided. Guests are asked to leave the house with trash tied up and left in the garbage bins inside the garage, dishes washed or dishwasher started and furniture arranged as upon arrival. If the house is left excessively dirty, your security deposit will be charged for additional cleaning charges.

 

Pets:

All properties have a no pet policy please inquire if exceptions can be made.

 

Deposits:

Reservations are confirmed upon receipt of deposit of 50% of total charges.

 

Security Deposit:

All rentals require a security deposit that will only be held or frozen on the card and will not be charged unless damage or abuse occurs at the property.. The minimum deposit is $500.00 but may be made higher due to special circumstances. Any damages to the unit resulting from misuse, neglect abuse or theft by the guest or any member of his party or invitee will be charged to the security deposit. Any excessive dirtyness, spills, stains or extra required cleaning due to trash around the property will be taken from the security deposit.

 

Cancellations:

Fully refundable minus a $500 transaction fee if the reservation is canceled at least 120 days prior to your arrival, No refunds will be issued for cancellations made within 120 days.